Managing People for Results

Aim

This programme offers a comprehensive range of management and communication skills designed to enable participants to lead and manage their teams more effectively.

It also provides an opportunity for participants to gain a better understanding of themselves as individuals, how well they work together as a team, and how they can create greater alignment and a common sense of purpose for increased success.

Key Benefits

· Clarify the role of manager and leader
· Guiding principles for managing effectively
· Toolkit of skills and techniques for managers and leaders
· Increased understanding of people and their needs
· Greater self-awareness as a manager
· Develop flexibility in style and approach
· Advanced communication skills for greater impact
· Techniques for handling specific management challenges
· Common sense of purpose and team alignment

Content

Principles of people management
· Compare management and leadership
· Essential beliefs of expert managers
· Balancing Task, Team and Individual
· Directive and non-directive management

Understanding
· Understanding people
· Communication skills
· Effective listening skills

Personal Performance
· Discover your strengths as a manager / leader
· Building confidence as a manager
· Managing your emotions and handling stress

Guiding Performance
· Developing powerful relationships
· Selection and Recruitment
· Targeting performance and goal setting
· Constructive feedback and one to one meetings
· Performance assessment
· Personal Development Plans

Raising Performance
· Motivation
· Coaching for performance
· Delegation

Team Performance
· Team development
· Building high performing teams
· Adapting your style of leadership to the team
· Creating Team Alignment
· Team Processes

Management Challenges
· Handling Conflict
· Leading effective meetings
· Managing non-hierarchically
· Time Management

Integration
· Putting into practice
· What to use, where and when
· Capture and integrate learning
· Commit to Action – create an Action Plan
· Development plan – identify your own development needs

Style
The programme will be highly participative and will incorporate different elements of learning to suit a variety of learning styles and to create an enjoyable and stimulating environment. Participants will benefit through practical experience, increased self-awareness, new skills and behaviours and leading edge thinking and techniques.

There will be a mix of tutor input, individual and group activities, presentations, feedback and group discussion on practical applications.

*Use may be made of team and self-assessment instruments.

Details

Tailored to meet your needs and availability.