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"Experience is not what happens to a man, it is what a man does with what happens to him"
Aldous Huxley

 
Stormy waters: Leading in a downturn
HR Zone.co.uk 13 November 2008

Leadership in turbulent times is not only a challenge but a real test of mental toughness. Jackie Orme, the new chief executive of the Chartered Institute of Personnel and Development (CIPD), told delegates at the CIPD's recent conference, "In my experience, leadership is becoming more values driven. It isn't just about what you do - how you do it is becoming more important in today's environment." And Professor Sharon Turnbull, Centre for Applied Leadership Research reports seeing a number of big, global companies that are investing more than ever in their leaders: "They’ve realised from previous recessions that you can't stop investing and thinking about your people."

 
A business case for women
The McKinsey Quarterly 2008
Companies that hire and retain more women not only are doing the right thing but can also gain a competitive edge. These companies will be able to draw from a broader pool of talent in an era of talent shortages. And what’s more, research shows a correlation between high numbers of female senior executives and stronger financial performance.
 
Work conflicts 'costing billions'
Channel 4 News 6 October 2008

Stress, heavy workloads, personality clashes and "warring egos" in the workplace are costing employers billions of pounds a year in lost production, a new report claimed. The Chartered Institute of Personnel and Development (CIPD) claimed that the average employee was spending two hours a week dealing with some form of conflict, suggesting it was costing millions of working days a year. A survey of thousands of workers and hundreds of managers showed that most believed bosses should tackle underlying tensions in the workplace before they escalated into conflict.

 
Promoting health and wellbeing of staff must be a priority for employers
Personnel Today 20 February 2008
Health secretary Alan Johnson has called for all employers to do more to promote the health and wellbeing of their staff. He has called on government to work with employers to improve the way health risks are identified, including stress and mental health.
 
Kick mediocrity into touch
Personnel Today 14th January 2008
The Institute of Leadership and Management’s new boss believes taking an uncompromising approach to leadership will help breed success. The saying that people leave managers, not companies, is something that Penny de Valk, newly appointed chief executive of the Institute of Leadership and Management (ILM), takes firmly to heart. De Valk is convinced that quality of management and leadership is the most powerful catalyst to drive success in any organisation. "For me, investing in the quality of your managers is probably the best retention investment you could have," she said. "We know that people who are managed well, working with people they can learn from, and that they trust and respect, is the best bit of stickiness an organisation can have." (To find out more about help for managers and leaders call 020 8546 4012.....DP)
 
New year resolution? Don't wait until New Year's Eve
The Guardian 2 January 2008
A team of psychologists, led by Richard Wiseman, have spent the past year analysing the ingredients of the best-kept new year's resolutions. In their findings, published today, they found that the resolutions most likely to succeed were: enjoy life more, which 32% of people stuck to; improve your fitness (29%); lose weight (28%); be more organised (27%); quit or cut down drinking (25%); quit or cut down smoking (24%). Amongst their tips they suggest - Men should set specific goals,
Women should tell others about their resolution, Choose a new approach and Do not leave the decision to New Year's Eve. (For more ideas and support for setting and achieving your goals for 2008 call 020 8546 4012 ....DP)
 
Dalai Lama on Business
The Independent November 2007
The Independent reported today on the forthcoming book The Leader's Way: Business, Buddhism and Happiness in an Interconnected World by His Holiness the Dalai Lama with Laurens van de Muyzenberg. It was born out of a decade-long discussion between the two men, one a spiritual leader, the other an international management consultant. The book – due late next year – will apply progressive techniques to such global topics as poverty, sustainability, diversity and the environment. It will also invite Corporations to set out "authentic principles". (For more about the impact of Happiness on performance and success click here...DP)
 
Burn-Out Britain
The Times October 2007

Nearly a quarter of us spend the whole day chained to our desks, according to a survey carried out by Legal & General.The poll revealed that 23% of office workers never get up from their desks, not even for lunch. And all of this hard work is damaging our health. Another survey revealed that 52% of us are kept awake at night with worry. So what should we do? The standard advice is to take an hourly 5 to 10 minute break which helps to reduce eye, neck and back strain, and reduce stress.(You could also work with a coach to explore more effective ways of working, or learn how to manage time better.... DP)

 
Leading employment minister Barbara Follett blasts Britain’s line managers
Personnel Today September 2007
Barbara Follett, parliamentary under secretary of state at the Department for Work and Pensions, said bosses had consistently failed to get the most from their workers. She said that an inability to use innovative processes to motivate employees had held the UK economy back. (To learn more about motivation click here or call 020 8546 4012.......DP)
 
Leadership is another skill facing a shortage in the UK
Personnel Today August 2007
Building the top team's skills, and those of prospective leaders, is vital to any organisation's success. Failing to do this risks the future of the business and contributes to issues such as poor succession planning, which Investors in People research has shown wipes £2bn a year from the value of FTSE 350 companies.That's a massive hit for those businesses that are failing to develop the senior talent they need, now and in the future. Trouble at the top will have a major impact on the bottom line. Simon Jones, Investors in People

 
External advisers, mentors or coaches play the most dominant role in a successful promotion
Personnel Today June 2007
A recent survey conducted by the Chartered Institute of Personnel and Development (CIPD) and Development Dimensions International (DDI), shows that coaches and external advisers play the most significant role in leadership transitions with 43% of senior level leaders citing their contribution. "Providing training and equipping leaders with the right resources and development tools are essential" said Vanessa Robinson, CIPD. Simon Mitchell, DDI director added "Simple things like helping newly promoted leaders anticipate what they need to do differently would make a huge difference to the effectiveness of those in transition."
 
Keeping workers’ minds on the job
The Times March 2007
Lifting ‘employee engagement’ levels can give firms a competitive edge over their rivals, writes Mary Braid. Last December, a survey by the Chartered Institute of Personnel and Development (CIPD) found that only 35% of people in the UK are actively engaged in their work. Other studies rated “active engagement” in the UK as low as 20% and the cost to the economy at tens of billions of pounds. "Businesses can no longer win competitive edge by using better machines or processes. To get the edge now all we have left is this thing called human resources,” says Andy Parsley, director of employee engagement consultancy. Businesses need to create an environment where people actually want to give more and feel fulfilled.

 
Direct correlation between staff morale and stock price increases
Personnel Today February 2007
A four-year study in the US by Sirota Survey Intelligence reported a direct correlation between staff morale and stock price increases.The 2005 research focused on 28 publicly-listed trading companies with more than 920,000 combined employees. It found the 14 companies with the highest rates of morale achieved an average of 16% growth, while others in their industries notched up an average 6%. Six companies defined as having low morale saw an average increase of just 3%.

Are your leaders engaging with their followers?
Personnel Today 20 February 2007
Effective leadership should engage staff at all levels of an organisation. Most organisations may view good leadership as the key to success, but to live up to their own employees' expectations, many leaders are going back to the training room. Recent ILM research warns UK businesses risk losing young talent because of old-style, dictatorial management practices. A YouGov survey in July 2006, called Young People's View of Managers, of 496 18- to 24-year-olds in full-time employment found 60% said they most disliked managers who look for someone to blame, while 86% wanted a manager who would inspire them.
 
Pedersen finds key to success - Blackburn Rovers 2 Sheffield United 1
The Times 5 February 2007
A 25-yard free kick by Pederson two minutes into stoppage sealed all three points against a hugely unfortunate Sheffield United. Morten Gamst Pedersen is a consummate professional who spends hours practising. The odd bit of Neuro-Linguistic Programming (NLP) also helps. “We work deliberately on Morten’s mental imagery leading into games,” Hughes said. “It is NLP. When he gets into certain situations, he tries to do things in exactly the same way. It is a little bit like Jonny Wilkinson’s approach".

  
Mind Games ..........on the piste
The Times 20 January 2007
Martin Symington discovers that NLP is one of the buzz terms in modern ski teaching. He attends a two-day ski clinic run by The Development Centre (TDC), a team of young British ski coaches who promise a different experience from the traditional ski school. All the coaches hold the International Ski Teachers Diploma and the European Speed Test, which allows them to teach in France. They are at pains to describe themselves as coaches rather than instructors, with the emphasis on determining individual needs. NLP is used to help pupils find a metaphor for a specific skiing action to which they can relate and learn more easily.

  
Office politics the biggest contributor to workplace stress 
Personnel Today 18 January 2007
Office politics have become the greatest cause of workplace stress, according to research. A survey of 490 managers by research firm Roffey Park found that 60% believe an "increase in political behaviour in their organisation in recent years" was their greatest cause of stress. This figure rises to 77% for those working in the public sector. "......managers have had to become more adept at influencing, negotiating and navigating organisational networks in order to get things done. Similarly, the demise of the traditional career ladder now means that a good deal of influencing and networking is required.” said Valerie Garrow, principal researcher at Roffey Park.

 

How to keep staff happy at work
Personnel Today 16 January 2007
According to research, the most important factor in securing goodwill from staff is good communication and good relationships with colleagues. It might sound obvious, but two recent studies have suggested that this is actually the most difficult thing to get right. A survey published last week by HR consultancy Chiumento found 73% of British workers cited good relationships with colleagues as the key reason they enjoy their jobs. Chiumento chief executive, Sarah Chiumento, said: “Business should not ignore the value of good relationships at work. Simple ways to boost happiness include treating staff fairly, ensuring communication is good, and fostering a positive atmosphere.”
 
Your Planet Needs You - Book Launch!
John Symes December 2006
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This wonderful book, written by good friend Jon Symes, has just been launched. It's a beautifully illustrated book showing how all of us can respond to the crises we see in the world, and how all of our actions and thoughts add up to create a future worth choosing. Every purchase supports the movement which is spreading the word throughout the world. Buying this book sends a ripple of hope out into the world, the ripple has started.............
Buy the book as a gift at www.yourplanetneedsyou.org and ask the recipient to pass it on.

 
Coaching drives new Range Rover launch
People Management magazine 28 September 2006
The successful launch of the new Range Rover, despite complicated circumstances, owed much to team coaching. Peter Wall, education training and development manager at Land Rover and Jaguar explained how the product launch in 2003 was "particularly complicated". Coaching took place in the UK over a six- to eight-month period. It involved one-to-one coaching for the Land Rover team leader and collective coaching on project issues and personal and team effectiveness.
 
Poor communication leads to dissatisfaction among the ranks
Personnel Today 21 August 2006
An ability to communicate effectively was listed as the most important quality for a successful manager by respondents in a recent survey conducted for Investors in People, yet nearly one in three (32%) said their manager was not good at communicating with them.
 
Employees want more support from managers
Personnel Today 7 July 2006
Employees want their managers to support and develop them more at work, a recent survey reveals. Commissioned by Investors in People the survey found that over half of the 1,700 adults questioned felt that their bosses did not give them enough help. "This research exposes managers who are failing to help employees reach their full potential. Keeping employees involved, motivated and productive is a vital part of any managerial role," said Ruth Spellman, CEO IiP.
 
L&D is productivity key
Personnel Today 14 June 2006
Bosses of medium-sized UK businesses think learning and development is the best way to raise staff productivity.
Some 58% of bosses polled by management consultants PricewaterhouseCoopers (PwC) for its 2006 Business Insight survey, said employee L&D will be the top priority when addressing employee productivity in the next year.
 
NLP: where anything is possible
Marie Claire 29 May 2006

Neuro-linguistic programming is the latest self-help fix that promises to help you quit smoking, lose weight or boost your ego in super-quick time. NLP is increasingly popular………. now more complementary therapists than ever are becoming NLP trained.

So, how does it work? The idea is to re-programme your brain so you think in another way. Instead of concentrating on the problem, NLP attempts to alter the thought processes that lead your body to behave in a certain way. Once your brain has been retrained to think differently, your actions should change automatically.

Anna Moore

 
Coaching creates a culture of empowerment at John Lewis
People Management Magazine 20 April 2006

Steve Millbank, personnel manager, learning and development at John Lewis said that coaching was helping the organisation to shift to a culture of empowerment rather than command and has played a central role in cutting staff turnover, boosting customer satisfaction levels and shifting employee attitudes.


 
People Management Magazine 6 April 2006
CIPD research shows that 99 per cent of employers believe coaching can deliver tangible benefits to both individuals and organisations
 
Everything is possible
The Sunday Times - Health 5 February 2006

Afraid of flying? Want to give up smoking? You can do it - you just need to reprogram your brain. Anita Chaudhuri reports on the rise of NLP

NLP is a way of reprogramming the brain in order to change negative behaviour........it [NLP] can help with a range of problems, from confidence-building and stress-management to relationships and health and wellbeing

 
Research reveals that dissatisfaction at work causes illness
Lancaster University Management School - November 2005
Workers who are dissatisfied with their jobs are more likely to become ill, reveals the largest ever study into the links between job satisfaction and physical and mental well-being, carried out by Lancaster University Management School and Manchester Business School. "Employers should seriously look at tackling the consequences of job dissatisfaction and related health problems with innovative policies.” Professor Cary Cooper http://www.lums.lancs.ac.uk/news/6596/
 
The key to ..... coaches   
The Times 15 March 2005
Seventy-nine per cent of UK organisations use coaches, according to the Chartered Institute of Personnel and Development (www.cipd.co.uk) and the public sector is leading the way. “People in the sector are managing complex change with a lot at stake,” says coach David Birch, business director at Ashridge business school (www.ashridge.com). “Coaches allow them to step back and think things through.”  
 

What they do
Coaches, mentors, managers . . . what’s the difference? According to Harvard Business School, a manager is someone who gets results through other people. Coaches and mentors help those people to fulfil their potential. Coaching tends to be more skills-based than mentoring and tackles specific short-term issues......

John Plummer